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ICSA: Welcome!
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Mystery Shopping Providers Association
Mystery shopping directories by the Mystery Shopping Providers Association's Web site. A one-stop source of information on finding a Mystery shopping or marketing research company, with a directory of 130 mystery shopping companies and providers.
url: http://mysteryshop.org/ size: 6041 - last check: - status: 206
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Customer Service Institute of Australia - dedicated to Australian customer service
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url: http://www.csia.com.au/ size: 21061 - last check: - status: 200
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Index of /
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url: http://www.gsicsa.com/ size: 870 - last check: - status: 200
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Benchmarking - Customer Satisfaction Measurement Association
The Customer Satisfaction Measurement Association™ is an association of companies that conducts benchmarking studies to identify the practices that improve the overall operations of the members.
url: http://www.csmassociation.org/ size: 64208 - last check: - status: 200
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Benchmarking - Customer Service Benchmarking Association is an association of companies that conduct
Customer Service Benchmarking Association is an association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.
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Customer Care Institute - Home
The Customer Care Institute (CCI) is an international resource organization that assists Customer Care professionals with improving the delivery of corporate Customer Care. It focuses on issues found in the Customer Service, Consumer Affairs, Teleservices
url: http://www.customercare.com/ size: 29493 - last check: - status: 200
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Consortium for Service Innovation Home
The Consortium for Service Innovation is a non-profit alliance of customer service organizations that are working together to solve industry-wide challenges.
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Association of Support Professionals—Tech Support Benchmarks & Best Practices
The ASP is a membership organization for technical
support managers and professionals, specializing in support center research and
Web-based support.
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